B2B Online Europe 2015 (past event)
06 - 08 December, 2015
44 (0) 207 368 9332
Simon Hall
Country Head of Marketing - UK
Dell
Check out the incredible speaker line-up to see who will be joining Simon.
Download The Latest AgendaMon 30th Nov- Focus Day: The A-Z of Creating a B2B eCommerce Strategy
Monday, January 12th, 2015
10:10 OPENING KEYNOTE: How is digital transforming the B2B market and how can your organisation benefit?
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How can effective change management and eCommerce organisational design provide upscaling opportunities?
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Discover how understanding the digital channels can enable a deeper understanding of customer behaviour and aid personalisation
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Evaluate how correct utilisation of digital channels can drive down costs and increase your business margin
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Compare how digital transformation can offer huge benefits to different sectors and company size to more traditional and offline marketing
Tues 1st Dec- Main Conference Day 1: Enhancing the Customer Experience and Driving Engagement
Thursday, February 12th, 2015
14:20 INTERVIEW: High quality data vs speed of communication- What wins and why when striving for added customer value?
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Identifying what your B2B customer really needs regarding speed vs quality- has this changed?
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Developing an IT architecture that effectively aligns and integrates CRM, PIM and ERP to cater for both the quality and speed
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Overcoming challenges with online pricing and how to improve the response time for customers considering the volume of data received
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How can these challenges/improvements really impact customer loyalty?